Terms of business

Upfront payments and deposits
For web site design we ask for 50% deposit in advance, with the rest payable within 7 days of final invoice, as soon as we receive the initial deposit work will commence and we will keep you informed of our progress, once the site has been approved and is ready to go live the remaining 50% must be paid and then the site will be released to the client or uploaded to a host of their choice.

Upon receipt of deposits & upfront payments, work will usually commence within 48hrs unless the following day falls on a weekend or public holiday. In some instances different payment terms can be sometimes arranged if agreed on in advance.

Any advance payments or deposits cannot be refunded once work has started.
Payments for other services will either be requested in advance or agreed upon prior to commencement of work.

Completion Time
All time scales given for completion of websites & other work are approximate and can sometimes require extra time, although we always aim to finish by the initial completion date.

Late Hosting Payment
Hosting payments must be paid within 7 days of the due date to ensure full uninterrupted service, if this time expires and payment(s) are not received then the account will become eligable for suspension.

Late Project Payments
If after 14 days of payments becoming due (once a project is completed) an account is still in arreas, we may implement a late payment fee, we may also add any costs incurred by us as a direct result of a clients non payment onto the relevant account

Unpaid accounts
In the event of an account being unpaid we will pursue for full recovery of any outstanding arreas by means of a collection agency.
Any extra charges incurred in the collection of any outstanding arreas will be added on to the clients total bill along with any extra administration charges.

In the event of an account being unpaid for over 1 month, Vortex web design Ltd reserve the right to sell any files/sites created at their discretion to recoup losses or to recover costs incurred for any projects or work undertaken.

Vortex cannot be held responsible for any errors or bugs occurring if a client accesses & alters or modifies the code and any waranties offered will become null & void if such action occurs.

By appointing Vortex web design to provide any service for you are bound by these terms